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Is it free to call 0300 phone numbers?

Whilst 0300 numbers have been in common use for a while, there are still a lot of people who are unsure if they are free to call. So let’s clear this up..
It doesn’t matter if you are calling from a landline or a mobile, 0300 number costs must (by law) be treated exactly the same as calling any 01 or 02 number.

So there are two scenarios:

1) If you DO NOT have any free minute allowance with your phone contract, you will be charged the same “per minute” cost as you would if you were calling a 01 or a 02 number which might vary depending on the time and day you are calling.

2) If you DO have free minutes on your phone package then UK law says that calls to 0300 numbers MUST be included within that (by law). So in this situation calls to 0300 number are free.

This is why there is so much confusion about 0300 charges because it depends what phone deal the caller is on.

Having an 0300 number allows us to send any calls to different destinations so that even when the office is not manned, we can hopefully still put your call through to someone who can help you.